Refund Policy

Membership & Ticket Finality

All membership subscriptions and ticket purchases at Shri Durga Unique Enterprises are final. Once a transaction is completed and a member is entered into a draw, no refunds or cancellations will be permitted under normal circumstances.

Refund Eligibility

Refunds will only be considered and processed in the following limited scenarios:

• Event Cancellation: If a scheduled draw or competition is cancelled by the organizers and not rescheduled within 90 days.
• Duplicate Transactions: If a technical error results in multiple charges for the same subscription or ticket, the duplicate amount will be refunded upon verification.
• Unauthorized Transactions: Cases of confirmed fraudulent activity or unauthorized use of payment methods, subject to investigation by our payment processors and security team.

Refund Process

To request a refund under the eligible criteria mentioned above, please contact our support team at support@visergo.com with your transaction details and a clear explanation of the request. Approved refunds will be processed back to the original payment method within 7-10 business days.

Contact Us

If you have any questions regarding our Refund Policy, please reach out to us via our Contact page or call our help desk directly. We are committed to providing a fair and transparent experience for all our members.